Frequently Asked Questions
Please learn about buying, shipping, and delivery guide here.
We support payment from PayPal only if you get used to this just login into your PayPal account and make payment as usual but don’t worry if you do not have PayPal account you still make payment via debit or credit-card include VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER CARD using Guest Checkout.
After you click above then you will get confirmation checkout.
Enter your personal credit/debit card information then checkout.
Your information is safe. PayPal is most secure payment gateway in the world and covered by PayPal Buyer Protection
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
We proud to serve that you will get FREE SHIPPING on all item to over 200 countries.
We provide free shipping from our warehouses in Asia, USA, Russia and France by ePacket, EMS and USPS depending on the weight and size of the product.
Yes. We provide free shipping to over 200 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:
|Location||*Estimated Shipping Time|
|The United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|United Kingdom||10-30 Business days|
|Asia, Oceania||10-30 Business days|
*This doesn’t include our 2-5 day processing time.
Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please contact us. All you need to do is send us an email with the subject line “CANCEL”.
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately. If the address is wrong, we can correct this within 24 hours.
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If we still haven’t managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours 🙂